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Business Management and Entrepreneurship - Sales Associate - CERT

Agriculture, Business, Computers and Technology

Contact: Dan NACCARATO (620)728-8147
Department Co-Chair: Jillene CUNNINGHAM (620)665-3479
Department Co-Chair: Cynthia RAPP (620)665-3384

For course descriptions and course prerequisites, click on the course name.

Total Credit Hours

This certificate requires 32 credit hours.

Second Semester

Course Title Credits
BU121 Customer Service/Professional Image 3

Development of professional image and service attitude; business etiquette; conflict resolution; communications; adding value to customer relations.

BU141 Principles of Selling 3

Fundamental skills of selling including sales approaches, sales presentations and demonstrations, overcoming objections, suggestive selling and closing sales; personal motivation and human relations as they relate to selling; analysis of the techniques of selling.

BU118 Introduction to Leadership OR BU147 Internship I OR BU148 Internship II 3
Course Title Credits
BU118 Introduction to Leadership 3.00

BU147 Internship I 2.00

BU148 Internship II 2.00

BU204 Small Business Management OR BU205 Business Law 3
Course Title Credits
BU204 Advanced Small Business Management 3.00

BU205 Business Law I 3.00

Business Management and Entrepreneurship Accounting Options 2
Course Title Credits
BU100 Small Business Accounting 3.00

BU101 Accounting I 3.00

PS100 General Psychology OR PS101 Human Relations 3
Course Title Credits
PS100 General Psychology 3.00

PS101 Human Relations 3.00

Semester Total - 17

This is a suggested sequence of courses based on the average student load. Not all courses are offered every semester. Consult with your advisor for more information.
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