ASSESSMENT

HCC Institutional Student Learning Outcomes

HCC Institution-Wide Outcome #1: Demonstrate the ability to think critically and make reasonable judgments by acquiring, analyzing, combining, and evaluating quantitative and non-quantitative information.

HCC Institution-Wide Outcome #2:  Demonstrate the skills necessary to access and manipulate information through various technological and traditional methods.

HCC Institution-Wide Outcome #3: Demonstrate effective communication through writing and speaking.

HCC Institution-Wide Outcome #4: Demonstrate effective interpersonal skills.

Program Outcomes

Banking

1. Use basic banking terminology and procedures
2. Improve banking skills
3. Exhibit clerical skills including keyboarding, 10-key, word processing, and using spreadsheets
4. Communicate effectively and efficiently with appropriate business etiquette and terminology, using oral, written, and non-verbal forms
5. Apply basic accounting functions to banking

Business Administrative Technology - Office Support

1. Effectively and efficiently utilize computer technology
2. Demonstrate effective oral and written business communication
3. Utilize appropriate office procedures in the business setting

Business Administrative Technology - Accounting Services

1. Effectively and efficiently utilize computer technology
2. Demonstrate effective oral and written business communication
3. Utilize appropriate office procedures in the business setting

Business Management and Entrepreneurship

1. Understand management purposes, processes, and practices including planning, organizing, staffing, leading, and controlling
2. Understand managers' roles, responsibilities, and relationships at various organizational levels in the functional areas of marketing, operations/production, finance/accounting, human resources, and technology
3. Communicate effectively and efficiently using appropriate business etiquette and terminology, both in oral and written forms
4. Apply effective management skills and professional ethics

Paralegal/Legal Assistant

1. Use basic banking terminology and procedures
2. Improve banking skills
3. Exhibit clerical skills including keyboarding, 10-key, word processing, and using spreadsheets
4. Communicate effectively and efficiently with appropriate business etiquette and terminology, using oral, written, and non-verbal forms
5. Apply basic accounting functions to banking